Effective Solutions for Organizational Challenges (A look at Cigna Healthcare and how the company dealt with internal challenges)

Throughout the course of an organization?s business fancy thither are going to be numerous challenges that whitethorn sometimes become a serious threat to the rising of the lodge. In rove to continue to operate efficiently, the organization has to continually subscribe difficult decisions, as well as incumbent changes to their processes depending on new affects that arise. The organizing function of management becomes an extremely substitution aspect of problem solving whenever a company encounters signifi coffin nailtly difficult situations. Cigna health care, a set upr of medical, dental, life and behavioural health insurance, is an organization that has witnesses its share of obstacles. Although the health care exertion has at rest(p) through intense changes through the years, Cigna Healthcare has sure-firely optimized its organizational resources of engine room and human resources, proving to be a company that has created legal solutions for the challenges it h as faced as an organization. The use of efficient technology is a fundamental component of today?s successful organizations. Cigna Healthcare did not successfully run their customer dish out mobilise centers to their full potential because the technology that the company utilize had restrict avail qualified information for the employees, and as a result, it was not able to the right way meet the needs of the consumers. counsel at Cigna had to part to analyze the needs of their customers and assess the equipment and packet that the company would need in order to empower their employees to properly perform their agate line duties while ensuring that customers receive excellent service. The crush needs of the consumer promote the company to adopt technology in order to parent efficiency in their services. The company has equip their employees with computer applications that can perform every possible job needed to provide immediate satisfaction to every consumer that conta cts the phone call center regarding questio! ns nigh their health insurance. A... If you want to get a full essay, order it on our website: OrderCustomPaper.com

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